Privacy Policy

Beauty by Ash ("we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit our website or place an order with us.

1. Information We Collect

We collect information you provide directly to us, such as: • Name and contact details (phone number, email address) • Delivery address • Order history and preferences • Messages or enquiries sent to us via WhatsApp or our contact form • Skin concern information provided during consultations (only with your consent)

2. How We Use Your Information

We use the information we collect to: • Process and fulfil your orders • Communicate with you about your orders and delivery • Provide personalised skincare consultations and recommendations • Send you updates about new products, promotions, and offers (you can opt out at any time) • Improve our website and services • Comply with legal obligations

3. Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information with: • Delivery/courier partners (only your name, address, and phone number) to fulfil your order • Payment processors to complete transactions • Legal authorities if required by law We will never share your skin consultation data without your explicit consent.

4. Data Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, disclosure, alteration, or destruction. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

5. Cookies

Our website may use cookies to enhance your browsing experience. Cookies are small text files stored on your device. You can control cookie settings through your browser. Disabling cookies may affect some website functionality.

6. Your Rights

You have the right to: • Access the personal information we hold about you • Request correction of inaccurate information • Request deletion of your personal data • Opt out of marketing communications at any time • Withdraw consent for skincare consultation data processing To exercise these rights, contact us via WhatsApp or email.

7. Children's Privacy

While we offer products suitable for children, our website is not directed at children under 13. Parents and guardians are responsible for providing information on behalf of children. We do not knowingly collect personal data from children under 13.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated date. We encourage you to review this policy periodically.

9. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact us: • WhatsApp: +234 803 496 6505 • Email: hello@beautybyash.com

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